Terms and conditions of use
The purpose of these General Terms and Conditions is to fix the relationship between "Sinamix" Ltd (hereinafter referred to as "Merchant") and all natural or legal persons (hereinafter referred to as "Customers") who wish to purchase products offered online from the Site.
Accessibility to information
- The contents of mygpsing.com are provided free of charge to all its users who have agreed to these terms of use;
- All products listed on our website are in Bulgarian leva including VAT;
- No part of the content may be reproduced, copied, recorded or transmitted in any form without the express consent of Sinamix Ltd;
- The main purpose is informational. Through the content you may gain insight into different types of technology, but it cannot be the basis for making final decisions. Before making a final choice of product or service, it is important to consult a technical person, a specialist in the field or one of the MyGPSing team.
Copyright
The content of this website and the technologies used on it are protected by the Copyright and Related Rights Act. All types of text, graphics, photo and video materials, photos, technical description, design published on the site are the property of Synamix Ltd, unless otherwise stated. All intellectual property rights on the information resources and materials published on the site are protected under the current Copyright and Related Rights Act, and their unauthorized use constitutes a violation of the law and leads to civil, administrative and criminal liability in accordance with the current Bulgarian legislation.
I. General Provisions
1.1 Information required by the Consumer Protection Act, the E-Commerce Act and the European Union Directives for the sale of products on the Internet
Trade name of the Trader: "Sinamix" Ltd.
Registered office and registered address Ltd. Office and registered office.
UIC: 206354424
Authorities exercising control and providing consumer protection:
Commission for Personal Data Protection
Address. "1595 Prof. 2,
Tel.: (02) 940 20 46
Fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
Commission for Consumer Protection
Address. Sofia, Slaveykov Square №4A, floors 3, 4 and 6,
Tel: 02 / 980 25 24
Fax: 02 / 988 42 18
Hotline: 0700 111 22
Website: www.kzp.bg
If you have a dispute related to an online purchase, you can use the OPC website.
1.2. The Website is accessible on the Internet and through it Customers can purchase and receive services related to the delivery of products offered on the Website.
1.3. Through the Site, Customers can receive information about new products, their features, prices, delivery terms and promotions organized by the Merchant.
1.4. The Merchant is obliged to deliver the products ordered by the Customers in accordance with the limits provided by law, guaranteeing the rights of the Users, fully following good consumer and commercial law practices.
1.5. The Merchant uses the services of a third party, in this case the courier company "Speedy" AD and "Econt Express" Ltd, for delivery to the Customers of the products purchased from the Site. The price for the delivery is determined separately and explicitly from the price of the goods, and during the process of ordering products, the Customers have information about the amount of the delivery fee to be paid to the courier company.
II. Ordering, delivery and order documents
2.1. In order to place an order for products offered by the Site, each Customer selects the type and quantity of products they wish to order. He then enters his details, indicates whether he wishes an invoice to be issued and enters the delivery address of the products ordered.
2.2. When placing an order, the Customer must agree to these terms and conditions. In case of disagreement with them, it is not possible to complete the ordering process of products. By agreeing to be bound by these Terms and Conditions, the Customer confirms that he/she has read them, agrees to their contents and undertakes to comply with them.
2.3. When filling in the details for ordering products, the Customer undertakes to enter accurate, up-to-date and correct delivery details - names, address, contact methods. In case of providing incorrect or false data, the Customer may lose the right to receive the product.
2.4. The electronic address (e-mail) and telephone number provided by the Customer at the time of ordering will be used as a channel of communication and exchange of electronic documents between the Merchant and the Customer.
2.5. A Customer may only change the details of an order if requested to do so by e-mail or telephone call, from those provided at the time of order. Requests to change an order that are made from other than the contact methods provided (e-mail address or telephone number) at the time of the order will not be accepted.
2.6. Once the details have been entered correctly, the Customer should send the order to the Merchant for execution. Upon confirmation of the order, the Customer will receive information about the order placed by him at the e-mail address previously provided.
2.7. The ordered items are delivered using the services of the courier company "Econt Express" Ltd or "SPIDI" AD. The final value of the order in the cart does not include transport costs of delivery, as they are determined individually by the courier company, according to the weight, volume and amount of the shipment.
2.8. Ordered items that are in stock are delivered within 5 working days. In the case of a pre-ordered or out-of-stock product, the time limit shall be further specified by our employee.
2.9. If the Merchant is unable to fulfil an order due to the fact that it does not have the goods ordered in stock, it shall notify the Customer.
III. Consumer protection
3.1. All terms and provisions of this section and the General Terms and Conditions shall apply only to natural or legal persons who may be inferred to be consumers within the meaning of the Consumer Protection Act, the E-Commerce Act and/or Directive 2011/83/EC of the European Parliament and of the Council of 25 October 2011.
3.2. The main features of the products offered through the Site are described on the relevant product page.
3.3. The prices of the products advertised on the Site are final and are quoted in BGN inclusive of VAT and any other taxes or charges required by law.
3.4. The amount of postage and courier costs for delivery of the products are not included in the price for the products advertised on the relevant page, but are charged additionally. Their amount is provided as information during the order process before it is sent for processing by the Merchant. The Customer has the opportunity to get acquainted with it at the time of placing an order, and before sending an order for processing by the Merchant, he is shown all the costs he has to incur to receive the products subject to his order.
3.5 The information provided to Customers is up-to-date at the time it is displayed on the Site, before and at the time of placing an order.
3.6. The Merchant must indicate the delivery terms of the individual products on the Site.
IV. Cancellation of goods
4.1 The Customer shall have the right to cancel the ordered goods within 30 days of receipt of the goods in the event that they have not been used, the integrity of their packaging has not been compromised and they are in the form in which they were received, in accordance with the terms of Article 55 of the Consumer Protection Act.
4.2 If a defective product is detected within 24 hours of receipt and if the merchandise and packaging are not damaged, the Merchant undertakes to replace it with a new one in accordance with the warranty conditions of the relevant manufacturer or to refund the value of the goods paid by the customer, in accordance with Article 55 of the CPA, as from the date on which the customer has exercised his right of withdrawal. After this period or in case of damage to the commercial appearance or packaging of the goods, the repair of the goods shall be borne by the customer.
4.3 Transportation and other costs for the receipt of the goods shall be borne by the customer. In the event of non-conformity of the goods with the characteristics specified on the page, the supplier shall refund the entire amount paid by the customer, including the transport costs paid by the customer for the acquisition of the goods in accordance with Article 59(3) of the CPA and within 30 days of receipt of the goods and provided that the commercial appearance of the goods and packaging is not violated.
4.4 Products may be returned up to:
Office of the courier company "Speedy" AD, Sofia, Mladost 4, bl. 488, Office number 199.
488 or
Office of courier company "Econt Express" Ltd, Sofia, Mladost 4, bl. 487, shop 6.
Recipient.
Recipient's tel.: +359 879 886 554
4.5 The Customer undertakes to store the received products with the care of a good steward, to keep the original packaging for the entire warranty period and the period of return option.
V. Other Terms
5.1. The trader delivers and hands over the goods to the customer within the specified time.
5.2. The customer must inspect all products contained in the delivery upon receipt. If one or more of the products does not meet the requirements and technical characteristics, to notify the Merchant immediately.
5.3. The Merchant guarantees and takes measures to protect the Customer's personal data in accordance with the Personal Data Protection Act.
5.4. The Customer agrees that the Merchant will process his personal data for the purposes of placing orders only. The merchant has no right to provide this data to third parties without an order from a competent authority of the Republic of Bulgaria.
5.5. The Customer, placing an order on the Site, agrees to receive commercial messages from the Merchant for future marketing purposes and campaigns, declaring for these same electronic messages that he will not treat them as unsolicited commercial messages within the meaning of the Consumer Protection Act and the electronic commerce.
5.6. These general terms and conditions are permanently visible at the Internet address www.mygpsing.com and may be amended by the Merchant without being obliged to notify in advance.
5.7. The possible invalidity of any of the provisions of these general conditions will not lead to the invalidity of the order placed by the Customer.
5.8. For issues not settled in these general terms and conditions, related to the implementation and interpretation of the terms of orders on the Site, the two parties first consult the Mediation Court at the Chamber of Commerce and Industry of the Republic of Bulgaria, and then the Commission for Consumer Protection. In the event of failure to reach an agreement before the Mediator Court, the laws of the Republic of Bulgaria shall be applied through the relevant competent authority at the address and registered office of the Merchant.
VI. Conditions for purchase and use of prepaid services for GPS/GSM connectivity and communication
6.1. The present conditions in the Chapter regulate the rights and obligations of the provider of devices and services and the user of the Site in cases where, along with the hardware devices, GSM connectivity and communication is offered, which provides Internet traffic for data transmission.
6.2. GSM connectivity and communication is only available with the GPS devices offered by the Provider. The purchase of GPS devices together with GSM connectivity and communication does not bind the User to the conclusion of a subscription contract with a specific authorized provider of mobile services and the payment of additional monthly fees thereunder. The user uses the GSM connectivity and communication service for the relevant prepaid period selected during the order.
6.3. Each purchased GPS device has a unique ID number and IMEI number. The Provider may at any time disable the Devices, as well as their GSM connectivity and communication, and suspend the use of the service in the presence of fraudulent or other criminal purposes, upon registration of illegal use.
6.4. Any individual who requested a product or service provided by the Provider must be over 18 years of age and not have limited or revoked legal capacity. Once this person has registered on the site as a user or when requesting a product or service, it is assumed that these conditions have been met.
6.5. The Provider of the Devices and Services offered on the site does not bear any responsibility to third parties, nor to users of the Devices and Services offered on the site for abuses, frauds, other crimes or promising actions of the Provider or its distributor committed against them or by them . Any use of Devices and Services offered on the site means that the user has familiarized himself with these General Terms and Conditions and accepts them. The provider is also not responsible for the submission of incorrect data by a user. In the event that such a case is detected by the Supplier, the company has the right to refuse the acceptance and execution of a given order.
6.6. In case of loss or theft of a purchased GPS device, unauthorized access to the hardware of the device, as well as in case of unauthorized access of any nature to the service used by the User and his communication with the Supplier, "Sinamix" EOOD should be immediately notified of these facts on the part of the User. The Supplier is not responsible for damages caused by non-compliance with the above requirements. Notification is made by phone +359 879 886 554 or by email to: office@mygpsing.com
VII.Other conditions
- Users of the Site are entitled to make free use of the resources of the www.mygpsing.com Site, subject to the restrictions described in these Terms and Conditions and other generally applicable restrictions:
- Users of the www.mygpsing.com site may not copy, distribute or use any text, pictures, images or portions of the site without the express permission of Sinamix Ltd.
- Users of the site may not use automated systems to download any information from the www.mygpsing.com site;
Users may not overload the site with bogus requests or other information (flood);
- Users may not use sreenshot on the site without the express permission of Sinamix Ltd;
- Users of the site may not perform acts that violate generally established rules of communication and communication, perform malicious acts, spread viruses, etc., violating or damaging the rights or interests of third parties;